The consultation seeks views on the creation a new single point of access so women, men, young people and children affected by Domestic Abuse can get access to the right support services for them. The single point of access is a provision funded by Essex County Council in partnership with the Office of Essex Police, Fire and Crime Commissioner to support victims of domestic abuse across Southend, Essex and Thurrock.

The single point of access is being delivered by a consortium of established domestic abuse support agencies which includes; SOS Domestic Abuse Projects, Changing Pathways and Next Chapter. The aim is to provide a single number, which will be available 24hrs a day, for callers to speak with a trained member of staff who will complete an assessment and ensure contact is made with the most appropriate support service. There will be an easy to use online form for both the public and professionals wishing to make a referral.

The single point of access is not replacing any support services already provided in Essex by SOS Domestic Abuse Projects, Changing Pathways, Next Chapter and Safer Places. Its function is to increase accessibility to ensure victims get the right support at the right time.

Why We Are Consulting

Consultation is an essential part of the policy making process. Responses to the consultation will be used to help inform development of the introduction of a new single point of access and how it is to integrate within Essex.